Managing your profile information on spy slot
When you first register on spy slot, you provide a full legal name, date of birth, email address, and phone number. These details appear in your Account Settings under "Profile Information." You can update your email and phone number at any time—useful if you change your mobile carrier or switch email providers. We ask you to verify any new email address by clicking a confirmation link we send, so we know the address is genuine and belongs to you.
Your legal name and date of birth cannot be changed after account creation. This is a compliance requirement; we use these fields to match your identity documents during KYC verification and to prevent fraud. If your name has legally changed (marriage, court order, etc.), you can request a name update by submitting official documentation and waiting for our compliance team to review it—typically within three to five business days.
Payment method configuration
The "Payment Methods" section in your Account Settings is where you link DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or virtual accounts (mobile banking, local payment, online payment, e-wallet) to your spy slot profile. To add a new payment method, click "Add Payment Method," select the provider from a dropdown list, and follow the provider's authentication flow. For e-wallets, you'll be redirected to the mobile banking or local payment app to confirm the link. For virtual accounts, you enter your account number and bank details, which we verify against our banking partner within minutes.
You can link multiple payment methods to the same spy slot account. This is useful if you prefer online payment for deposits during regular weekdays but switch to a bank transfer via e-wallet for larger amounts during Idul Fitri or Idul Adha holidays. Each linked method shows a status badge (active, pending, or inactive) and you can remove any method instantly from the settings panel.
Key takeaways
- Update email and phone number anytime in Profile Information; legal name changes require documentation.
- Link multiple payment methods (mobile banking, local payment, online payment, e-wallet, virtual accounts) to your spy slot account.
- Set a default payment method for deposits; withdrawals automatically route to your preferred method.
- Enable two-factor authentication via SMS or authenticator app for added security.
- Configure notification preferences for Liga 1 fixture reminders, settlement alerts, and payment confirmations.
Security settings and two-factor authentication
Our Account Settings include a dedicated "Security" section where you can change your password, enable two-factor authentication (2FA), and review your active sessions. We strongly recommend enabling 2FA if you access spy slot from multiple devices or locations (e.g., Jakarta office, Surabaya home, Medan mobile). Two-factor authentication works via SMS code or authenticator app (Google Authenticator, Authy, Microsoft Authenticator). When 2FA is active, logging in requires both your password and a time-limited code, making unauthorized access significantly harder.
The "Active Sessions" panel shows every device currently logged into your spy slot account. You can see device type (Android, iOS, browser), last activity timestamp, and IP address. If you spot an unfamiliar device or location, you can remotely log out that session instantly. We recommend reviewing your active sessions weekly, especially if you share a household or office with other people.
Notification preferences and Liga 1 alerts
In the "Notifications" section of Account Settings, you choose which events trigger alerts. We offer notifications for incoming deposits, approved withdrawals, settlement confirmations, fixture reminders (Liga 1 matches, Piala AFF rounds, Champions League draws), and account security events (login from new device, failed login attempts). You can enable or disable each notification type and choose delivery method: in-app notification, email, or SMS.
Many users in Jakarta, Surabaya, Bandung, and Medan enable Liga 1 fixture reminders so they receive an alert subject to verification before betting closes on a Saturday afternoon. This workflow helps you stay on schedule and avoid missing a match window. You can customize the reminder window (subject to verification, subject to verification, or 1 hour before kickoff) and choose which leagues trigger alerts—for example, Liga 1 matches only, or Liga 1 plus Champions League.
Transaction history and withdrawal records
Your Account Settings include a "Transaction History" section that logs every deposit, withdrawal, settlement, and balance adjustment on your spy slot account. Each transaction record shows the date, time, type (deposit / withdrawal / settlement), amount, payment method, status (completed / pending / failed), and reference ID. This history reaches back indefinitely—you can scroll through months or years of activity to verify past payouts and cross-check against your bank statements.
If you file a withdrawal request on spy slot, it appears in your transaction history with a status badge. Pending withdrawals show an estimated processing window based on your payment method. For example, a online payment withdrawal might show "Processing — typically subject to verification," while a e-wallet virtual account transfer might show "Processing — subject to bank hours (Mon-Fri 08:00-17:00 WIB)." Once the withdrawal settles, the status badge turns green and you can confirm receipt in your bank account.
Account Settings is transparency made operational—every choice, every transaction, every security setting under your direct control.
Preferences for sportsbook, live-dealer, and slots
Beyond core account management, Account Settings on spy slot include a "Preferences" section where you configure your gaming experience. You can set a default game category (sportsbook, live-dealer, or slots) so that when you log in, you land on your preferred section. You can also choose your timezone (automatically set to Jakarta WIB on first login, but adjustable if you're in Medan, Surabaya, or another region). Timezone selection affects when your fixture reminders fire and how settlement times display.
The "Display Settings" subsection lets you toggle between light and dark theme, adjust font size for readability, and enable or disable animations on the interface. These are purely personal preferences and do not affect your account balance or withdrawal flow.
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Log in and navigate to Account Settings
Click your profile icon or account menu (usually top-right corner) and select "Settings" or "Account Settings."
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Link your payment method
Go to "Payment Methods," click "Add," select mobile banking, local payment, online payment, e-wallet, or your bank, and complete the provider's verification.
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Enable two-factor authentication
Open "Security," toggle "Two-Factor Authentication" on, and choose SMS or authenticator app.
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Configure notifications and preferences
Set Liga 1 fixture reminders, select notification delivery methods, and choose your default game category.
Closing or suspending your account
If you need to temporarily pause your spy slot account or close it permanently, Account Settings provide these options under "Account Status." A temporary suspension (typically 7, 14, or 30 days) locks your account from deposits and new activity but retains your balance and historical data. When the suspension period expires, you can log back in and resume normally. A permanent account closure is irreversible—we delete your account data after a 30-day grace period, though we retain KYC documents for compliance purposes.
Before closing your account, we ask you to withdraw any remaining balance. If you have a pending withdrawal when you request closure, we complete the withdrawal and then close the account. We do not charge fees for account closure, and we do not require a reason. The choice to suspend or close is entirely yours.